Refund
This video provides an opportunity to familiarize yourself with the procedure for performing a return or partial refund for a product/service.
To perform a refund or partial refund operation, you must:
1) Select the appropriate merchant for payment from the list of available ones in the terminal
2) Select the refund operation from the list of available operations on the terminal from the drop-down menu
3) Enter the original payment operation number (RRN) for which the refund is being initiated
4) Enter the refund amount and click "OK"
5) Read the customer's card
6) The terminal may ask the customer to enter a PIN code or sign on the terminal screen
7) Wait for a response from the banking system
8) Receive a transaction receipt from the terminal, if its printing is enabled